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Job Responsibilities : Front Office Assistant

Salary : 200000 per YEAR


Location : New Delhi, Delhi IN

Educational requirements : Graduate

Position Name

Front Office Assistant

Position Type

Full Time


YWCA of Delhi


New Delhi INDIA

About Organization

YWCA of Delhi a leading NGO established in 1912 affiliated to the world YWCA through the National Body YWCA of India. YWCA of Delhi is working for women’s empowerment focusing on education of women advocacy encouraging equal participation of women at all levels.

About the Department

The BLUE TRIANGLE FAMILY GUEST HOUSE at YWCA DELHI offers a selection of 43 beautifully furnished rooms equipped with all modern amenities. There are 35 Standard Double Rooms 2 executive Suites and 2 family suites (4 Bedded). plus 2 Dormitory (6 bedded)

It also offers Conference rooms (capacity between 25-45 people) for meetings & an Auditorium with a capacity of 200 people for seminars & events.

Job Summary:

To maximize customer satisfaction by providing an efficient guest contact function that addresses the day to day needs for the Guest House. Control and coordinate all Front Office activities ensuring an efficient and courteous check-in and rooming of the guests according to policy and procedures. Maintaining and updating all appropriate records. This position requires rotational shift duties.


  • Assisting the Head of Department in all his duties
  • Ability to adopt and learn applications on different software
  • Maintenance of Documents
  • Maintaining Registers (occupancy Stock Asset Log Book)
  • Developing and closing bills without discrepancy
  • Supervising cleanliness / security/ other issues
  • Attending guests request/ grievance

Qualification and Skills

  • Graduate / Diploma holder in Hospitality or Hotel
  • At least 5 years experience in Front Office or Customer support
  • Experience in handling Cash and accounting register
  • Customer focused and motivated team Player
  • Experience with Computer usage MS-Excel MS-Office
  • Ability to withstand stress

Job Type: Full-time

Salary: ₹25000.00 – ₹26000.00 per month


  • Rotational shift

Ability to commute/relocate:

  • New Delhi New Delhi – 110001 Delhi: Reliably commute or planning to relocate before starting work (Required)


  • Bachelor’s (Preferred)


  • Front desk: 5 years (Required)
  • total work: 1 year (Preferred)


  • Hindi (Preferred)
  • English (Required)

Click Here : Apply Now

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