Job Summary The ideal candidate has to carry out these responsibilities: 1. Interacting with customers on Telephone email chat boxes (Telephonic) 2. Taking care of Calls Data follow them up to generate leads 3. Enter and update customer information in the database 4. Take and process orders in an accurate manner 5. Maintain operations by following procedures reporting needed changes Responsibilities and Duties 6. Contacting potential or existing customers & help them understand the service 7. Influence the customers to buy the product or the service 8. Provide product and service reference information without any delay 9. Answering Queries about the products and services of the company 10. Handle back-end operations.
Responsibilities and Duties Required Experience Skills and Qualifications 1. Excellent Communication Skills 2. Convincing Power 3. Good Telephone Etiquettes 4. Data Entry Skills 5. Customer Focus 6. Patience and Persistence 7. Attention to detail
