Job Responsibilities: Individual Giving and Database Manager
Salary: 200000 per YEAR
Company: Drugs for Neglected Diseases Initiative
Location: Temporarily remote IN
Educational requirements: Graduate
The Drugs for Neglected Diseases initiative (DNDi) is an international not-for-profit research and development organization that develops lifesaving medicines for people with neglected diseases around the world. We use the power of innovation open science partnerships and advocacy to find solutions to a great injustice: the lack of medicines for life-threatening diseases that disproportionately impact poor and marginalized people.
David was formed in 2003 when five leading research institutes from Brazil India Kenya Malaysia and France teamed up with Médecins Sans Frontières (MSF) to launch an alternative not-for-profit model for developing drugs for neglected populations. Since 2003 DNDi has delivered 12 new treatments for people with sleeping sickness visceral leishmaniasis Chagas disease children with HIV hepatitis C and malaria that have benefited millions of lives. We now aim to deliver an additional 15-18 new treatments by 2028 – addressing research & development gaps for neglected tropical diseases and infectious diseases including pandemic-prone and climate-sensitive diseases.
With 250 employees of 37 nationalities located in nine offices on four continents and is committed to diversity equity and inclusion as essential parts of our culture and key drivers of our success. We encourage candidates of diverse profiles and backgrounds to apply.
In 2021 DNDi released an ambitious new Strategic Plan 2021-2028 which outlined a funding goal of $1.3 billion. To date, more than $830 million has been secured primarily from governments’ major philanthropic foundations and innovative financing mechanisms. DNDi is investing in increasing private sector fundraising capabilities with the ambition of raising at least $40 million in new philanthropic funding from individuals and foundations by 2028. The global Private Sector Fundraising team within the External Relations Team develops and implements the global private sector fundraising strategy.
Do you want to be part of a motivated diverse mission-oriented and global team deeply committed to global health equity? We are seeking an experienced and ambitious Individual Giving fundraiser ideally with experience in an international organization who is ready to take ownership of a small program and influence its future growth and direction. This new position will be a member of the global private sector fundraising team and report to the Head of External Relations based in Switzerland.
You will be responsible for supporter acquisition retention and stewardship campaigns with a focus on growing income reach and engagement across a range of fundraising campaigns focusing on donors giving less than $1000 annually those giving between $1000 and $10000 and donors giving every month. You will be a strategic thinker monitoring trends to identify new opportunities and maximize the value of existing campaigns. You will collect and evaluate audience insight to guide decisions so that the program inspires a diverse range of supporters to maximize the value of their gift and continue to support DNDi’s work.
The Individual Giving and Database Manager is responsible for meeting targets and contributing to the overall growth of individual giving as well as managing a small hybrid/remote team comprising a Development Associate and Development Officer (75%) based in the New York area.
In addition to developing and delivering DNDi’s individual giving program in the US, the successful candidate will also play a global role identify opportunities to improve and harmonize the donor experience for international donors in the individual giving bracket. The Individual Giving and Database Manager will also manage DNDi’s CRM Salesforce within the global External Relations team. You’ll be proactive in identifying ways to optimize our data capture and improve current processes. You will drive data insight to maximize supporter recruitment and retention work with Finance on reconciliation/reports and provide overall database expertise ranging from data structure policies & procedures regulatory compliance and data entry control to data analytics and financial/performance reports. In the shorter term, this role will act as a focal point for the Salesforce consultant working to customise DNDi’s CRM.
You will be skilled at working collaboratively with internal colleagues and working with external suppliers and agencies to ensure projects are delivered effectively.
Specific job responsibilities
- Develop an annual plan with strategies goals timetable and performance benchmarks.
- Prepare income projections and regularly review revenue and expenses progress to goals and the status of pledges and gifts on behalf of the global private sector fundraising team.
- Coordinate and execute individual donor campaigns to increase the donor pool and achieve growth of existing donors working with external fundraising agencies and internal stakeholders.
- Oversee the development of donor communications including coordinating content and timing with members of the global Communications team.
- Oversee the entry reconciliation and acknowledgment process for US donors; develop processes for acknowledgment and engagement of international individual donors giving regular or one-off gifts. Ensure the integrity of all donor data and provide expertise on regulatory compliance.
- Provide monthly tracking and evaluation reports to leadership including progress and projections.
- Act as a focal point in the global External Relations team for the Salesforce consultant working to customise DNDi’s global CRM for the duration of the project ensuring the needs of fundraisers working on institutional relationships are also taken into account.
- Supervise the work of a Development Associate and provide direction to entry-level staff and interns including a 75% Development Officer undertaking regular one-on-ones and appraisals to ensure they meet objectives.
- Keep abreast of the latest developments in the market and identify training opportunities or needs to ensure the team has the skills and knowledge needed.
The above list of responsibilities is not exhaustive and you may be required to undertake other responsibilities appropriate to your grade. This job description may be subject to review.
Internal management & interactions
- Reports to the Head of External Relations based in Switzerland
- If based in a regional office Regional Director will serve as Contributing Manager
- Provides direction to entry-level staff and interns and directly supervises the Development Associate
- Contributes to the development of the annual work plan with strategies goals timetables budgets and performance benchmarks
- Maintains close working relationships with the global private sector fundraising team and participates in regular meetings with the broader External Relations team.
- Also interacts with global colleagues in Communications IT Executive Office R&D Finance and Legal departments as needed.
- Represents DNDi with external contacts including donors prospects consultants and service providers and ensures DNDi is a reliable and credible partner
Skills and attributes
- Excellent interpersonal verbal and written communication skills.
- Self-motivated proactive can handle multiple tasks in a fast-paced environment.
- Outstanding organizational abilities analytical skills and keen attention to detail.
- Ability to work independently and collaboratively ideally with experience in a remote environment.
- Ability to lead and motivate a small hybrid/remote team for optimum performance
- Minimum 6 years relevant experience in individual giving direct mail fundraising acquisition or project management.
- High proficiency in using a CRM database is essential. Familiarity with Salesforce or Salesforce NPSP would be highly regarded.
- Experience working in or overseeing an individual giving program.
- Proven ability to work effectively in a global team environment and matrix structure
- Graduate degree or equivalent in experience
- Fluency in English.
- Strong personal ethics and in-depth knowledge of data privacy and fundraising best practice standards and processes as set out by the relevant industry body; ability and motivation to learn requirements in other jurisdictions as necessary.
- Passion for DNDi’s mission and a demonstrated understanding of global health and/or fundraising issues
- Location: Remote flexible with the possibility of in-person/hybrid if the candidate is located in a DNDi office location. We will be accepting candidates for this role from anywhere + 2/- 6 hours GMT.
- Status: This role is a 2-year fixed-term contract with the potential for renewal.
- When advisable given the pandemic at least one international trip per year may be required
- As part of a global organization, some regular out-of-hours calls will be required
- Please submit your application using the online form
- Deadline for application: Accepting applications until 19 September 2022.
- Only shortlisted candidates will be contacted.
- This position might close early if we have filled the position.