We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice Einstein Bots and Digital Channels Service Cloud Field Service CPQ MuleSoft and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
What sets NeuraFlash apart?
At NeuraFlash our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You’ll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you we’re investing in ourselves!
Job Description
The ideal AWS Developer will be an enthusiastic and technology proficient person who understands complex processing needs and cloud infrastructure of web applications. The AWS developer is expected to understand the core AWS services and apply best practices regarding security and scalability. If you love learning and implementing new technology with the passion to write code we’d love to talk to you.
Required Skills
Solid understanding of Amazon Web Services architecture
Familiarity with building lambda functions in Node.js or Python
Knowledge of JSON architecture
API integration experience
Knowledge of CRM solutions and integrations with contact centers like Amazon Connect
Working knowledge and experience with the following AWS Services
Working knowledge of voip communication protocols like SIP WebRTC
Experience building contact centers based on Amazon Connect Contact Center solution
Salesforce Service cloud knowledge ( not a must)
Salesforce knowledge ( not a must)
Experience with WorkForce Management solutions
Experience working with outbound dialers campaign management
Responsibilities
We are seeking a talented passionate and self motivated Software Engineer with experience in AWS Node JS Python
You will be Responsible for picking the right AWS services for the applications. Leveraging AWS SDKs to interact with AWS services from your application
Writing code that optimizes performance of AWS services used by your application.
Code level application security
IAM roles credentials encryption
Developing and maintaining applications written for Amazon Simple Storage Service Amazon DynamoDB Amazon Simple Queue Service Amazon Simple Notification Service Amazon Simple Workflow Service AWS Elastic Beanstalk AWS CloudFormation AWS Glue EMR Lambda etc
Developing with RESTful API interfaces
Programming with AWS APIs
General Troubleshooting and debugging
Building cloud based data processing pipelines to transform large amounts data from a variety of sources
What’s it like to be a part of NeuraFlash?
Remote & In-Person: Whether you work out of our HQ in Massachusetts one of our regional hubs our India office or you’re one of over half of our NeuraFlash Family who work remotely we’re focused on keeping everyone connected and unified as one team.
Flexibility: Do you have to take the dog to the vet pick up the kids from school or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
Collaboration: You have a voice here! If you work with a team of smart people like we do it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked no matter how big or small.
Celebrate Often: We take our work seriously but we don’t take ourselves too seriously. Whether it is an arm wrestling contest costume party or ugly holiday sweaters our teams love to have fun. And while we work hard we don’t forget to slow down and celebrate the big things and the small things together.
The Flashy Perks:
Be in the right space: Work at the forefront of AI & Innovation on the Salesforce Platform.
Growth: In 2021 we grew our team by close to 90% and we plan to do the same again this year! There’s no limit to where your career at NeuraFlash can go.
L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash.
The Buddy Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash.
Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together.
Company Retreats: This looks a little different in the age of COVID-19 but we gather the entire company twice a year to share stories & visions for NeuraFlash.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting this role may be based in any of our hub locations within the United States and India. If you prefer to work from your home we can accommodate remote locations anywhere in the United States for our U.S. based employees.
